Privacy

Last updated 13 October 2026. This policy explains what we collect, why, and the choices you have.

Who we are

gochillz is a discovery service for spots in Ghana. We handle personal data in line with the Data Protection Act, 2012 (Act 843).

What we collect

Your phone number, and a name if you add one, when you sign in.
One-time sign-in codes sent by SMS or WhatsApp. We keep only a secure fingerprint of each code, and only until it expires.
Listings, photos, menus, events and edits you submit.
Verification videos recorded to list or claim a business.
Basic usage, such as page views and taps on WhatsApp, Call and Directions, so owners can see how their spot is doing.
Your chosen town, stored on your device.

How we use it

To sign you in and keep your account secure.
To review, publish and maintain listings and events.
To confirm who manages a business and to award verified badges.
To contact you about your listing, a claim, or your badge renewal.
To prevent abuse and improve gochillz.

We don't sell your personal data or use it for third-party advertising.

Verification videos

Only the gochillz team can view them, and only to check a listing or claim. We delete them within 90 days of a decision, unless we need one longer to deal with a dispute or a legal request.

What is public

Listing details, business phone and WhatsApp numbers, photos and events are public once live. Your personal sign-in number is not shown on listings.

Who we share it with

We use trusted providers to run gochillz: hosting, database and file storage, and SMS and WhatsApp delivery for sign-in codes. They process data only on our instructions. We may share data where the law requires it.

How long we keep it

We keep account data while your account is active. Listings stay while they are live or needed for records. Usage data is kept in summary form. When you ask us to delete your account, we remove or anonymise your personal data within 30 days, except where we must keep it by law.

Your rights

Under Act 843 you can ask to see the data we hold about you, correct it, delete it, or object to how we use it. Email privacy@gochillz.com from your account's phone or email and we will reply within 21 days. You can also complain to the Data Protection Commission of Ghana.

Security

We use encrypted connections, restricted team access and secure storage. No system is perfect, so please tell us at once if you think your account has been misused.

Changes

We will update the date above when this policy changes. See also our Terms.